digital matka

digital matka App support

Contact
+91 8043557400

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The digital matka:

Q1: How to log in after installing the digital matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate and gain access. This one-time password eliminates the need for a traditional password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. Once connected, click on "send OTP" and wait for the code to be sent. If you don't receive the OTP within the allotted time, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, please send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. After uninstalling, download the latest version of the app to ensure you have the most up-to-date version. Once installed, you can log in and play the app with ease.

Most Asked Questions Related To Withdraw In The digital matka:

Q1: What is the minimum withdrawal amount in the digital matka?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus amounts. This means users can access their hard-earned gaming rewards but not their bonus incentives.

Q2: Is it necessary to do KYC for withdrawal?

You are required to complete and submit your KYC details through this app, which should include your Aadhaar card, UPI information, and all relevant bank details. This will ensure that your information is up-to-date and securely stored. Please save all necessary details within the app to facilitate a smooth experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays may occur, potentially requiring a wait of up to 24 hours. This delay is an exception to the app's usual efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.

Similar apps

Ratings and reviews